This post would look into how to tackle and debug issues in scenarios where they only occur in production (or other remote environment) but not in development environment. As anybody who has been in this kind of situation would acknowledge, trying to pinpoint the cause of these kind of “issues” might quickly end up being a practice at taking shots in the dark: a very time-consuming and inefficient process.
It was this kind of situation I recently found myself, where, I had to rectify certain issues that were occurring in the production environment but could not be reproduced on the development machine.
Fortunately enough, the said issues could be reproduced in the testing environments (which is as close to the production environment as possible). But having the issues reproducible in the test environment was good In that it confirms the issues needed to be fixed, but it was of little help in actually tracking the issues down, finding the cause and fixing it. Relying just on log outputs was not enough…What if I could debug the test environment from my machine?